Pitch for Helprace

Company / App Name: Helprace

http://helprace.com
Twitter – @Helpracing

What does it do?

Helprace is the easiest way to manage customer-company interaction. It’s a help desk, self-service portal and customer community rolled into one platform.

Why do we need it?

Helprace is a lot more than a help desk with a self-service portal. We offer businesses a community where users can ask a question, share an idea, report a problem or give praise. This data is seamlessly integrated into the admin interface.

Who is it for?

We are targeting small companies that have a growing customer base. Companies that are poised to grow in size and look to centralize their customer service process early on. And, without spending a fortune in the process, of course.

What makes it stand out from the crowd?

Well-known enterprises such as Zendesk and GetSatisfaction offer a help desk and a community, respectively, but no unified solution. Also, Helprace is ready to use out of the box.

What’s next?

We plan on adding social media authentication in the next few weeks!

Pitch Video

http://helprace.com