Pitch for echowin
Company / App Name: echowin
What does it do?
It is an AI powered call automation solution for businesses that receives calls, understands customer requests and helps them smartly. Client platform provides ability to configure AI agent & input business/ service related information.
Why do we need it?
It allows businesses to get efficient by completely handling & managing all customer calls 24-7 processing parallel calls if needed. You can configure it to transfer calls or send a summary of customer requests via text/email/slack/teams.
Who is it for?
Any business with a phone. Free lancers, small business owners, startups are getting significant time savings & call management. Larger organizations (universities) are also using it with the aim to replace existing inefficient systems.
What makes it stand out from the crowd?
Full natural language understanding in contrary to prevalent system asking you to press 1 ,2 etc or speak keywords. Modular and configurable platform that caters to any business use case. Simplicity and accessibility. Ease of Use.
Expansion of features: Scheduling and Ordering already being tested; Integration to other communication platforms; Awareness campaign about this powerful product; Constant upgrade to core engine, platform and tools.
Link to Company / App Demo video